Find Out What Our Customers Think About Us

A focus on the reviews that our wonderful Soakies have left us

We are lucky enough to have grown a community of thousands of Soakies over the years. With this in mind, it’s so important for us to listen to our customers so that we can continue to grow.

Although we are, of course, always open to feedback and ideas to improve our service. We must say that a vast majority of our reviews are positive! Here are a few that we’d like to share with you guys…

Google Reviews – 4.9* (44 reviews)

Emmi Virta:
“I sincerely have only good things to say about Soak Rochford! The customer service is beyond amazing, shipping is always fast and they are a very informative company and provide great support and knowledge on their FB group too.
It’s so lovely to feel confident knowing the products are amazing and as described and everything you need to know is always up to date.  It’s so nice to feel like you’re valued as a customer.
Also, their assessments are so carefully perfected by Jay himself before available to purchase. I have been so pleased with mine! It really makes a huge difference, so thank you so much for great service!”

Facebook Reviews – 5* (66 reviews)

Natasha Field:

“I cannot recommend Soak Rochford enough, the service, the products are amazing. So happy I found Soak Rochford. Nothing is too much trouble and the help I have received from Jay has been fantastic.

Thank you so much.”

Trustpilot Reviews – 4.9* (296 reviews)

Janet Robertson:

“I have had nothing but positive experiences every time I shop. I have had no issues with delivery and you know your custom is appreciated I occasionally find little extras. Website support is wonderful products are high quality. That reassures me as I want my products to be good that stand out from the rest.”

If you ever have any questions about our business, please reach out to us via email, over the phone, through our website’s chat form or on social media. We’re more than happy to help!